The following Credit Policy is written and adopted to meet Federal and State Credit Laws:
Wardwell Oil will not discriminate in granting credit on the bases of race, color, religion, national origin, sex, marital status, age; because all or part of the applicants income derives from any public assistance program; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act.
All Bills are Due Upon Presentation
All account balances, which are unpaid after fourteen (14) days after billing date, are overdue. Terms are net 14, unless requested different.
Credit to Approved Accounts only
Credit is determined via a signed, completed credit application. Upon review of the application, an approval or denial letter shall be sent within 48 business hours.
Late Fee/Finance Charge Terms
All accounts are subject to late charges. A late fee will be added, computed at a periodic rate of 1.5%, which is an annual rate of 18%, calculated for the date of purchases on amounts unpaid for 30 days or more.
Change of Terms
Wardwell Oil has the right to change terms of this agreement at any time by giving notice as required by law. New terms may apply to balances outstanding at the time the new terms take effect, subject to state law.
Obtaining and Furnishing Credit Data
Wardwell Oil may obtain a credit report on applicants for credit or in connection with an update, renewal, or extension of credit.
Collection Costs will be added to all accounts referred to collections. Costs may include, but are not limited to, Collection agent fees, fees paid to Law Enforcement Agencies, Attorney fees and fees assessed by Maine District Court. Copies of all collection costs shall be provided at the customer’s request.
Termination of Account
Wardwell Oil retains the right to cancel or limit use of your account.
Automatic Delivery is determined by Wardwell Oil based on credit approval and/or credit history. Consumer must maintain access to property and communicate changes in consumption.
Will Call Delivery
A customer may call when they wish for a product to be delivered. Wardwell Oil shall deliver Will Call accounts on the next scheduled delivery day without a delivery charge.
Delivery Charges of $100 – $150 may be applied for an established customer for any delivery requested other than the regular delivery schedule.
C.O.D accounts require payment before or at the time of delivery. A C.O.D. account must still submit a new account/credit application to open an account.
A customer with a zero balance and approved credit may request a budget account. 11 monthly payments are based on 12 month usage. Accounts failing to remit two (2) consecutive payments will be removed from the budget plan, returned to standard pricing, taken off automatic delivery and placed on previous credit status.
Check/Electronic Check Re-Presentment Policy
Should your check be returned for insufficient funds, your account will be debited for the checks face amount, plus a returned check processing fee of $40.00 will be applied.